1Life Management Solutions

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Reviews about 1Life Management Solutions

• Adam Sherwood-Pearce

  16.01.2018
  ★ ☆ ☆ ☆ ☆
  I am extremely annoyed!!!
  The cotslandwick centre in London Colney is only a small gym yet a whole section has been out of use due to the floor being ripped up and nothing has been done with it for nearly 2 months.
  
  This caused me to use the gym a maximum of 3 times over this period and I even paid for day passes at other gyms.
  
  I emailed head office 3 times with no reply stating that I should be refunded for 2 months as I have not received the service I am paying for. I didn't hear anything back at all.
  
  So I cancel my membership and Join another gym. I gave 3 weeks notice and I still got charged for this month.
  
  The fact that I should not have had to pay for The past 2 months due to a lack of effort to get the gym fixed is bad enough but to then charge me for another month after I have emailed 3 times with my anger over this and I gave 3 weeks notice is under unacceptable.
  
  What I really want to do is go to the bank and claim the past 3 months back but I fear it will come back and bite me.
  I have not received the service I paid for and I have been charged again after cancellation.
  
  Maybe making this public I will now get a response and compensation.
  If I do not I will claim it back from the bank.
  
  Someone reply to me please

About 1life.co.uk

1Life - Live More. Live Well.
Managing over 20 Local Authority venues nationwide covering leisure centres, swimming pools, golf courses and theatres, we have around 10 million customer visits every year.

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